Frequently AskedQuestions
What are the payment options ?
Payment will be done online (debit/credit card), you can find information about our services here.
How can I get a refund ?
You can find information about refunding in the disclaimer here , paragraph 3.
Anything important I should know about the Congress?
Please read the disclaimer carefully. If you have already purchased a ticket please know that you have already agreed to these terms.
Where can I find details about the accommodation ?
If you purchase the A , F or I ticket you will be contacted by a member of DENTis. The rooms are for 2 people, arrangements will be done over the phone a week before the event. Unfortunately breakfast is not included. The location will be available soon here.
How do I become an active participant ?
You can only do so by purchasing the following tickets: A-active , B-active or E-active . After purchase you will be able to upload your abstract on a page provided in the mail we sent you. There you will have to fill in your name and order number. Please check your inbox (spam section also) for additional information. Also make sure to read the abstract rules here .
Note! You can purchase a ticket and you can upload the abstract later, until April 2nd, 2027 .
Where are the locations for the workshops?
You will be able to find them here later.
When will I receive my participation certificate?
Your participation certificate will be sent digitally to your registered email address after the congress.
How can I order a cab in Cluj-Napoca?
You can find a few taxi numbers here:
- Atlas – 969
- Diesel – 946
- Nova – 949
- Pritax – 942
- Pro Rapid – 948
- Terra & Fan – 944
…or you can install Uber, Taxify or CleverTaxi.
Can I get a refund if I don’t want to go at a workshop for which I have already paid?
Yes, but you have to inform us with at least 24 hours in advance as another participant may like to take your place.
Does the congress have CMA (EMC) credits ?
No.
When will I receive confirmation that I am registered?
You will receive an automatic confirmation via email. Please make sure to also check the spam section.
Who do I contact if I am experiencing technical difficulties with the website?
See contact section
How do I get an invoice?
Invoices are issued on request. Email dentis.osscluj@gmail.com with your registration ID and your billing details (your name or company, address and, for a company, its tax ID), and we will send you one.